Better employee engagement can improve hospital performance, according to a new Advisory Board study.
For the study, researchers used Advisory Board Survey Solutions data, which included responses from more than one million respondents from hundreds of hospitals.
The study found that every 1 percent increase in hospital employee engagement correlated with a 0.33-point increase in the facility’s HCAHPS overall hospital rating.
Further, the study showed that a 1 percent increase in hospital employee engagement was also tied to a 0.41-point increase in patient safety grades.
Engaged employees are three times as likely as disengaged employees to earn top performance marks, the researchers found.
Meanwhile, disengaged staff are twice as likely as engaged staff to leave their organization within 12 months.
To learn how to engage your staff visit SelfCare for HealthCare™.